Get In Touch

Have a question about our products, delivery options, or need advice on choosing the right toy? Our friendly team is here to help!

Our Address

Flat 65 Martin Motorway North
Benjamintown, L38 9EB
Romania

Phone Number

+447932226921

Monday-Friday: 9am-6pm
Saturday: 10am-4pm
Sunday: Closed

Email Address

info@pirasteswap.com

support@pirasteswap.com (For order inquiries)

Send Us a Message

Find Us

Map location of PirastesSwap

Frequently Asked Questions

What are your shipping options and delivery times?

We offer standard delivery (2-5 business days) and express delivery (next business day for orders placed before 2pm) throughout Romania. For detailed information about international shipping and specific delivery times to your area, please visit our Shipping Information page.

How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number and link. You can also log into your account on our website to view your order status and tracking information at any time.

What is your return policy?

We offer a 30-day return policy for most items in new, unused condition with original packaging. Some items, such as personalized products or hygiene products that have been opened, cannot be returned. Please see our Refund Policy for complete details.

Do you offer gift wrapping?

Yes! We offer eco-friendly gift wrapping options at checkout for a small additional fee. You can also include a personalized message that will be printed on a card and included with your gift.